General terms and conditions of payment of Biljartfabriek van den Broek - Van den Broek Biljarts located Bolderweg 37 A / B - 1332 AZ Almere, registered with the Chamber of Commerce under number 33,093,724.
Phone: 036-5374054. From Monday / Saturday from 10:00 to 16:30
Commercial Register: 33093724
VAT identification number: NL129815755B01
IBAN NL63 INGB 0695415166
Article 1: General
1.1 The general conditions of the supplier apply to any offer of supplier and all agreements between supplier and buyer, unless these conditions are waived by the parties in writing.
1.2 If one or more articles or parts of articles of these terms and conditions should be invalid or void retain the remaining articles and components of the articles their validity.
1.3 Employees of suppliers and third parties who have performed on behalf of supplier for customer operations can towards contracting party to these terms and conditions professions.
Article 2: Offers, prices and agreements
2.1 All offers and quotations from suppliers are not binding. Dimensions and weights listed in catalogs or pictures, only give an indication approximate but do not bind supplier. Price changes and / or structural defects are always reserved.
2.2 Unless otherwise stated, the supplier prices are in Euros, based on delivery "ex factory or warehouse" suppliers, including VAT. Any price changes attributable to third-party cases in question are passed from the time of the conclusion of the agreement with the customer.
2.3 The offers of the supplier, this particular as regards the price assumes that all items are delivered in the usual execution and that all activities, without undue delay, and can be performed in the normal manner. Special requirements and conditions in advance must be in writing and in sufficient detail to be given to the supplier. Supplier shall explicitly state in the offer whether and to what extent is held by vendor account. To the extent that after the conclusion of the agreement the customer wishes to deviate from agreements made, he is obliged to pay the associated costs to the supplier.
2.4 Agreements with suppliers come in the following ways to create:
- Written record by supplier with customer agreements;
- Written acceptance by the customer of an offer from supplier.
2.5 Oral statements of employees of supplier supplier bind only as a proxy of these communications provider confirms in writing to the customer.
Article 3: Payment
3.1 The supplier is entitled at any time to require the full invoice amount, at least by the supplier in the tender mentioned percentage of those seven days prior to the delivery of goods and their installation will be paid on a supplier to provide bank account.
3.2 The customer is obliged to charge (the remainder of) off the price of goods purchased and the cost of installation in cash at the time of delivery and / or installation, unless otherwise agreed with the supplier. This should be confirmed in writing.
3.3 If a delivery is met by invoice, the payment will be by the date indicated on the invoice must (usually 14 days after the invoice date).
3.4 Failure to timely comply with a (payment) commitment is customer interest payable to a supplier of 1% per month from the date of default. Furthermore, the customer in the absence of timely payment extrajudicial collection fee of 10% with a minimum of € 250.00 per invoice.
Article 4: Delivery and risks
4.1 Delivery times suppliers are never deadlines. This means that insofar as the supplier obligations within a reasonable period after the expiry of a deadline to comply, there is no question of a failure by the supplier.
4.2 Shipments are made via parcel services and carriers. The buyer is obliged to inspect the delivered goods immediately upon receipt, both quantitatively and qualitatively. Any shortages or damage must be notified to the supplier in accordance with Article 7 of these terms by return in writing.
4.3 Unless otherwise agreed in writing, delivery of goods "ex factory or warehouse." Insofar next delivery of goods also assembly work or repairs must be carried buyer is to take care that the assembly can begin expeditiously, including through making the workplace accessible to staff of the supplier and the materials to be supplied. Furthermore, to provide, if necessary auxiliary equipment such as hoists and scaffolding make available and to ensure that activities of third parties can not prevent or delay the progress of supplier of work the customer held in the required power and good working light.
4.4 The assembly work, or apply to the customer performed repairs or maintenance when executed and delivered, if the supplier has let the customer know that the assembly work has been performed and the customer has approved the installation work and / or the customer takes the assembled business use.
4.5 Supplier is authorized to enable the delivery and assembly third parties (subcontractors).
4.6 From the time of delivery of goods or installation work, the risk to the customer.
4.7 The transport of goods takes place, unless otherwise agreed and except for deliveries to individuals, always the risk of the purchaser, even if free delivery is agreed. This also applies when the carrier waybills, transport addresses, etc. clause states that all transport damage at the expense and risk of the supplier.
Article 5: Exchanges, returns or complaints
5.1 The goods may be returned within 14 working days, provided the products and packaging are undamaged. Excluded are articles that have been edited or specially ordered for you specially for you. Within 30 days of receipt of the return, the amount will be transferred to you. The cost of installation and send / return shipping costs are for own account. For parcel post can be found regular shipping the package. If we allow the retrieval of the package by GLS, the cost to 5 kg € 8.50, € 15.00 up to 10 kg, 30 kg € 25.00. The cost of assembled products is calculated on the hourly wage they are € 70.00 per hour including VAT and excluding KM fee. Withdrawal please fill out this form and send it, click here.
5.2 If an item is improperly or incorrectly delivered, will be refunded the total purchase amount. The returns or take place as soon as possible, in any event within 30 days after you have reported your complaint to us. The product and packaging should be obvious undamaged and in original condition. Optionally, a fee is charged if the product is damaged.
5.3 We try products depict as truthfully as possible. You should always take into account any minor differences. Pay attention; colors may differ arid material monitor settings etc.
5.4 We request you to check the products as soon as possible. Do you have any complaints about the product supplied by us and / or service, please contact us firstname.lastname@example.org. Then we will take your complaint as soon as possible to find a solution. Telephone or e-mail you will be informed of a possible resolution of your complaint.
Article 6: Guarantee
6.1 Supplier guarantees the soundness of the goods delivered in normal use. This means that the supplier is responsible for defects related to construction, manufacturing or material defects. For billiards applies here to the condition that the customer himself, or hired and supplier in advance executes writing accepted third, placement and installation by the customer pursuant to an agreement and that the room where the pool is drawn meets reasonable quality of surface, room temperature and humidity, not only during delivery and assembly but throughout the warranty period. At billiards its warranty excludes the billiard table and their fitting, damage and normal wear, damage due to non-normal use of the products, the expiration of the horizontal alignment of the table and any damage caused by moving billiards else if the buyer itself or by a customer engaged under a contract and accepted in advance in writing third supplier.
6.2 The guarantee is provided for the duration stated in the offer and on the invoice. The warranty period is counted from the date of delivery according to the bill which also serves as proof. The warranty is not transferable to subsequent buyer (s).
6.3 Under the guarantee, at the choice of supplier at its own expense replace the delivered whole or in part or repaired properly. The cost of freight, installation and dismantling, packing, travel and accommodation expenses are not covered by the warranty and shall be borne solely by the purchaser. Under warranty replaced goods and materials are the property of the supplier and must lack returned to her immediately after replacement, the cost of not returned parts to the customer will be charged. For replaced or repaired Affairs provided no new guarantee, but only applies to the remaining warranty period applicable to the goods supplied under the quotation and invoice specified in 5.2.
6.4 If the customer or third party made during the warranty repairs or alterations made to the delivered goods or have carried out without the prior written consent of the supplier and, where work with permission, in the opinion of supplier improper and inconsistent with operating and assembly instructions , is a supplier exempted from any warranty obligation whatsoever. The supplier is also relieved of its guarantee obligation if it deems maintenance performed by third parties improper manner and not according to the prescribed manner.
6.5 The warranty obligation of the supplier in relation to its customer will regardless of which never go further mentioned in this article, the guarantee of its supplier supplier receives those things and parts that are not manufactured by the supplier itself provides for as much as its supplier story.
Article 7: Repairs and maintenance
7.1 repairs and maintenance otherwise than pursuant to a warranty provision shall not be granted warranty provider.
7.2 Replacement goods or parts are made only to the buyer provided during the repair time to the extent agreed with the repair order supplier.
Article 8: Advertising
8.1 Complaints must be made to the supplier in writing within 8 days after delivery or completion. After the expiry of the deadline, complaints are no longer taken into consideration and the customer deemed to have approved the delivery or completion.
8.2 Complaints regarding hidden defects in the goods delivered must be submitted within eight days after these defects are visible or manifest, must be made in writing to the supplier. Then these claims will not be processed. To the extent that the guarantee has expired after a non-visible defect occurs supplier is not obliged to take advertising in treatment.
8.3 If the supplier accepts the complaint as unfounded supplier is obliged to free repair or replacement of defective (parts of) business or improve the work, without the customer being able to enforce any right to any compensation whatsoever.
8.4 Complaints about invoices must be made known by the purchaser within 14 days after date of invoice to the supplier. Then complaints are no longer taken into consideration and the customer deemed to have approved the invoice.
8.5 Complaints do purchaser is not entitled to suspend payments.
8.6 Returns of delivered goods can only be made free, the risk of the purchaser after written permission to return suppliers. The permission to return does not imply that the advertising is recognized by the supplier. The return must be made within 5 business days after obtaining the consent to address supplier.
Article 9: Retention of title
9.1 As long as the buyer has not paid the full price for the delivery of goods and execution of installation work remains the supplier owns the deliver or delivered.
9.2 The customer authorizes the supplier to enter in order to enable the supplier to obtain the goods delivered in its power and inspect the goods at any time or do inspect all of the customer or with the customer affiliates or persons belonging areas.
9.3 If a third party claims to cases in respect of which the ownership has not yet passed to the customer, supplier customer will immediately notify in writing of the seizure.
Article 10: Liability
10.1 The supplier is not liable for damage caused by a customer or third parties in connection with the supplier delivered or on loan or otherwise made available or performed assembly or repair unless the damage is the direct result of intent or negligence the vendor or third parties engaged by the supplier.
10.2 Excluded from compensation is trading loss, consequential loss, lost profits, personal injury, loss of revenue, damage which is a result of different use of the goods delivered or which are destined or improper use of the delivered goods.
10.3 Supplier shall never be obliged to pay more damage than the invoice value of that which the claim is based compensation.
10.4 Supplier shall never be obliged to pay more compensation than the insurer pays supplier to supplier.
Article 11: Force Majeure
11.1 Force majeure shall include inter alia: (civilian) war, oorlogsgevaar, terrorism, riots, floods, water damage, vandalism, fire, bedrijfsbezetting, werkstaking, bovenmatig staff sickness supplier, transportmoeilijkheden, unforeseen technical complications, bedrijfsstoringen at supplier or its suppliers, failures by its suppliers, as well as government measures including in any case import and export restrictions and quotas.
11.2 If supplier in case of force majeure suspends fulfillment of its obligation, or terminate the agreement in whole or in part, he is never towards purchaser liable for the damage that would result from customer.
11.3 If the supplier upon the occurrence of a situation of force majeure already partially fulfilled its obligations arising from a contract, the supplier is entitled to invoice separately the achievements already made and the customer is obliged to pay this invoice as a separate transaction.
Article 12: Applicable law and jurisdiction
12.1 All agreements with suppliers and disputes arising excluding the CISG exclusively Dutch law.
12.2 Disputes between the supplier and the buyer arising from any legal grounds whatsoever will be submitted at any time at the Rotterdam District Court unless a dispute falls within the jurisdiction of the subdistrict court.
Article 13: Communications
13.1 Any communication between supplier and buyer can be done electronically except where the terms and conditions and / or the agreement and / or departing the law thereof.
13.2 The version of the communication as stored by supplier serves as proof thereof, subject to proof by the customer.
13.3 Electronic communications shall be deemed by the supplier to have been received on the day of shipping, unless the contrary is proved by the purchaser thereof. If the communication has not been received as a result of delivery and / or accessibility problems related to the mailbox of the customer, this is the risk of the buyer, even if the e-mail box with a third party is located.
Article 14: Duties supplier
14.1 The Supplier shall ensure that the general conditions before or at the conclusion of the agreement or not be electronically handed to the customer. Customer is responsible for saving and printing of the terms and agreement, through appropriate on the website in the browser of the customer or other facilities available.
14.2 Without prejudice to any supplier existing legal obligations to keep the agreement and / or the general conditions, the supplier is not obliged to keep any archived agreement and / or the terms and conditions for customer access.
14.3 Supplier shall by means of its website available include the following information:
- Name, address and registration with the Chamber of Commerce;
- The main characteristics of the Product and / or Service;
- Prices including all taxes;
- The method of delivery and payment;
- Any costs of delivery;
- The address to which the customer can lodge a complaint, which address the above is considered to be a sub address indicated, unless otherwise indicated on the vendor's website.
Article 15: Additional provisions for conclusion of agreement over the internet
15.1 Expressions of supplier on the website with regard to the provision of services and / or products constitute an invitation to make an offer. Each agreement is entered into under the condition precedent of sufficient availability of the products and / or services.
15.2 The contract is concluded by the confirmation of the supplier of the order of the customer. Confirmation can be made electronically (eg via the website, by email or similar technologies) or, if agreed, in writing (by fax or letter).
Article 16: Privacy
16.1 Customer shall be deemed to have read the privacy statement of supplier (which here is (partly) open) and agree to the processing described therein of personal data.
16.2 The Customer is aware that the supplier processes the personal data of the customer, including information about customer activities on the site, such as pages visited, time spent on various sections of the website, the internet address of the website where the customer comes from and the products or services ordered buyer. Provider stores this information in a database that is used for the execution of the agreement, with the aim of improving service to the customer and provide information or offers to the customer.
16.3 Buyer may the data collected by the supplier about him so wish and have them corrected. Buyer has the right to ask the supplier having to remove eligible customer data or blocked. Supplier shall to this request within 4 (four) weeks to decide, after weighing the relative importance of supplier and the privacy interest of the customer and, in the case of a decision to foreclosure or disposal, customer inquire to what extent therefore the use consumer products and / or services create can be limited or prevented.
Article 17: Costs Contact
17.1 We do not charge fees contact. The call cost is only your own telephone.
Article 18: Facebook actions
18.1 These promotions are in no way affiliated with Facebook. There is no way sponsored, supported or organized by Facebook. The information by taking part in the action can not stretch to Facebook, but Van den Broek Billiards. Winners will be known by us through our Facebook page.