Complaints:

If you have complaints about our services or about a product, we would like to hear from you.

You can call us during opening hours with 0365374054 or email us at [email protected] billarts.nl. Of course you are also very welcome in our store.

If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur. From February 15, 2016 it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not yet being dealt with elsewhere, you are free to deposit your complaint via the European Union platform.